Question 1

I am a RMBS member - that has never used the website - do I have an account?

Accepted Answer

All RMBS members should already have an account. The account email for logging in should correspond to the email you receive our newsletter and other email communications to. Please use this account when attempting to log in.

If it is your first time logging into your account, you may need to select "Forgot Password" when attempting to log in. If you are unsure of your email address, please contact us (see below).

If you are a family member of an RMBS member on a Family Membership, you may also have an account! However, we may also not be aware or your email. Please reach out to us (see below) and we will help you directly.

Still need help? You may contact our Secretary or Web Administrator, or respond to any official RMBS email, and we will be happy to assist you!

Question 2

I can't log in! Who do I contact for help?

Accepted Answer

Please contact either the Secretary or Web Administrator and we are happy to help!
If you do not have our contact information, you may reply to any official RMBS email (info@) and we will be happy to assist you.

Question 3

I'm having trouble logging in, what do I do?

Accepted Answer

Please confirm the following:
You are using the correct email
You are using the correct password
You are using the correct SSO option (Google or Facebook) if you set up your account this way

If you are still unable to log in, please contact our Secretary or Web Administrator for help. If you do not have their contact info, please reply to any official RMBS email.

Frequently asked questions

I am a RMBS member - that has never used the website - do I have an account?

I can't log in! Who do I contact for help?

I'm having trouble logging in, what do I do?